Order Cancellation Policy
We understand that unforeseen circumstances may arise, and you may need to cancel your order. We strive to accommodate your needs as best as possible.
Cancellation Timeframe
We process orders promptly to ensure efficient delivery. If you need to cancel your order, please contact us at help@book-nook-store.com as soon as possible. Most orders are processed within 12 hours of being placed.
Cancellation Conditions
- To cancel an order, send us an email immediately.
- If your order has already been processed or shipped, we regret that we cannot accommodate your cancellation request.
- We recommend double-checking all order details before finalizing your purchase.
Address Errors
It is crucial to ensure the accuracy of your shipping address. If you notice an error, contact us immediately at help@book-nook-store.com. Address modifications can only be made if the order has not yet been processed.
Book-Nook-Store.com is not responsible for address errors provided by the customer or delivery issues arising from such errors (e.g., inaccessible or incomplete addresses).
Returned Packages
If a package is returned to us due to an incorrect address or other non-delivery reasons, we will contact you to discuss the available options. You may choose between:
- A refund (minus the original shipping costs).
- Reshipment of the package.
No reshipment or refund will be issued until the package is received by our team.
We are committed to ensuring your satisfaction and appreciate your business with Book-Nook-Store.com. If you have any questions, feel free to contact us at help@book-nook-store.com.
Popular Book Nook Kits
