FAQ - Frequently Asked Questions

Each Book Nook Kit includes all the materials you need to build your miniature scene. This includes pre-cut pieces, detailed instructions, and any necessary accessories like lights or figures to complete your project.

The time to complete a kit depends on its complexity. Most Book Nook Kits take between 3 to 6 hours to complete. Some more intricate kits may take longer, depending on your experience and attention to detail.

Yes! We ensure that all our kits are made from high-quality, environmentally friendly materials. Our products are safe to use, and we use durable materials to ensure your Book Nook Kit lasts for years.

Absolutely! We provide clear and detailed instructions with every Book Nook Kit, ensuring that even beginners can enjoy the building process. Our kits are designed to be accessible, and most of our customers, regardless of their skill level, have successfully completed their projects.

At this time, our kits are designed with specific themes, but we do offer interactive kits that allow for customization with moving parts or lights. Stay tuned for more customizable options in the future!

Add the items you wish to purchase to your cart.

Fill in your shipping details and proceed to checkout.

Choose your shipping option and complete payment.

Once your order is confirmed, our team will process and ship your order.

We process orders quickly to ensure fast delivery. Most Book Nook Kits are shipped within 1-2 business days. Delivery time depends on your location and shipping option. In general, delivery takes between 5 to 10 business days. For international orders, delivery times may vary.

If your order is missing items, please contact us immediately at support@book-nook-store.com. We will investigate and resolve the issue promptly. We strive to ensure every order is complete before shipment, but if something has been overlooked, we’re here to help.

If you haven’t received your order within the expected timeframe, please check the tracking information provided in your shipping confirmation email. If the package is still not delivered or there’s an issue, contact us at support@book-nook-store.com, and we will assist you in locating it.

In the unlikely event that your Book Nook Kit arrives damaged, please contact us immediately at support@book-nook-store.com. We will resolve the issue as quickly as possible, offering either a return or a replacement for your damaged kit.

We offer international shipping to most countries. Shipping to remote or rural locations may take a little longer. If you are in a remote location, please contact us to discuss shipping options and estimated delivery times. We strive to ensure your Book Nook Kit arrives safely and on time, no matter where you are.

You can easily add multiple Book Nook Kits to your cart! Simply select the desired quantity of each kit and proceed to checkout. If you need any assistance or have a special request, feel free to reach out to us, and we will accommodate your needs.

Yes, you can modify your order as long as it has not yet entered the "processing" stage. Please contact us as soon as possible to make any changes to your order.

Yes, you can cancel your order. However, if the order is already being prepared for shipment, a cancellation fee of 40% of the purchase price will apply. For assistance, please contact us at support@book-nook-store.com, and our team will assist you with the cancellation process.

We only accept returns in cases of verified manufacturing defects. All our products undergo strict quality control before shipping. If you receive a defective product, please email a photo of the item (preferably in its original packaging) along with your order number to support@book-nook-store.com.

To qualify for a return:

• The item must be unused and in the same condition as when you received it.
• The return request must be made within 30 days of receiving your order.

At Book-Nook-Store.com, your security is our top priority. We offer safe and secure payment methods to ensure a smooth and reliable checkout experience.

We accept the following payment options:

• Shopify Payments: Shopify Payments is our primary payment gateway, ensuring secure and fast transactions directly through the Shopify platform.
• Credit Cards
• Debit Cards

Our online payment platforms include:

• PayPal: A trusted leader in online payments with over 10 years of experience in secure transactions worldwide. PayPal is quick, easy, and free to use.
• G2A Pay: A global payment platform that supports over 150 local and international payment methods, including Mastercard and Visa, offering maximum payment flexibility.

Rest assured, your banking or credit card information is never shared with us. All transactions are protected by 128-bit SSL encryption, ensuring secure payments every time.

Please note: We do not currently accept checks.

Absolutely. At Book-Nook-Store.com, we prioritize the security of your personal and financial information.

Our website uses HTTPS encryption to secure all transactions and protect your data. Payments are processed through trusted platforms with 128-bit SSL encryption to safeguard your information against unauthorized access.

Rest assured, your credit card or banking details are never shared with us—they are securely processed by our payment providers. You can shop with confidence, knowing your information is safe every time.

Finding the ideal Book Nook Kit for your space is about more than just crafting—it’s about creativity and design. Here are some tips to guide your choice:

• Size: Choose a Book Nook Kit that suits the space between your books. A larger kit can make a bold statement, while a smaller kit blends seamlessly into your bookshelf.
• Theme: Match the kit's design to your personal style—fantasy, cozy, nature-inspired, or vintage.
• Placement: Consider areas where the Book Nook will be visible—on bookshelves, desks, or reading corners for maximum effect.

To ensure your Book Nook Kit remains a charming addition to your space:

• Clean Regularly: Use a soft, dry cloth to gently wipe away dust. Avoid using abrasive materials that could damage delicate parts.
• Keep It Well-Lit: If your kit includes lights, make sure they are properly installed and functioning for the best visual impact.
• Avoid Moisture: Keep your Book Nook Kit away from humidity and direct sunlight to prevent damage to the wood and accessories.

Here are some ideas to help you showcase your Book Nook Kit as a beautiful decorative piece:

• Create a Focal Point: Place your Book Nook Kit in a high-visibility area, such as near your reading nook, bookshelf, or desk, so it becomes a centerpiece.
• Pair with Books: Surround your Book Nook with books of matching themes or colors to enhance its charm.
• Mix and Match Styles: Combine different Book Nook Kits with various themes and sizes for a unique and personalized display.

No, we only accept one discount code per order. In rare cases, we may offer specific promotions that allow for additional discounts, but this will be clearly stated at the time of the offer.

Book-Nook-Store.com ships products worldwide, ensuring full compliance with local laws and regulations. However, please note that the buyer is responsible for any import taxes or duties imposed by their country. Unfortunately, we cannot be held responsible for these fees, and we recommend checking with your local customs office for more details.

If you're interested in placing a bulk order for gifts, events, or other large purchases, please don’t hesitate to contact us at support@book-nook-store.com. Our team is happy to assist you and provide special pricing options for bulk orders.