Cookie Policy

When browsing the website www.book-nook-store.com, Cookies are placed on the User's device.

Through this Cookie Policy, the User can learn about the nature of the Cookies placed and how they work.

Article 1: Definitions

- Website: a set of web pages and resources linked by hyperlinks, defined and accessible via a web address.

- User: refers to any person who accesses and browses the Website, either as a general visitor or as a Customer.

- Cookie: refers to a text file placed on the hard drive of the User's device when visiting a website.

A Cookie is therefore a set of information that may be transmitted to a browser by a website that the User visits.

The web browser retains it for a certain period of time and sends it back to the web server each time the User connects.

Cookies serve multiple purposes: they can be used to store a customer identifier on a merchant website, the contents of a shopping cart, or an identifier used to track browsing activity for statistical or advertising purposes.

The law provides that Cookies may only be stored on the User's device if they are strictly necessary for the operation of the Website. For all other types of Cookies, consent must be obtained.

This Website uses different types of Cookies. Some Cookies are placed by third-party services that appear on its pages. At any time, the User may modify or withdraw their consent via the Cookie Declaration on the Website.

Article 2: The Different Types of Cookies

• Navigation Cookies:

These are Cookies necessary for the operation of the Website.

They enable the use of the Website's main features (for example, using the shopping cart or accessing an account).

These Cookies are placed by the Website owner and relate solely to its operation. They do not require prior information or consent from the User before being placed on their device.

• Analytical Cookies:

These are Cookies that provide information on usage, traffic volumes and Website performance.

These Cookies allow the Website owner to improve the relevance, usability and functionality of the services offered on the Website.

• Functional Cookies:

These are Cookies that identify Website content that may be of interest to the User in order to personalise their experience on the Website. They also allow the User to benefit from personalised recommendations and promotional offers based on their browsing origin (for example, if the User arrives from a partner website).

They may also be used to provide features requested by the User. In order to personalise the User's shopping experience, the Website owner may combine browsing data processed by Cookies with customer database data relating to the User's account or purchases on the Website.

A geolocation Cookie may be placed on the Website in order to locate the User and enable access to certain features such as store address recommendations, displaying products available at nearby stores, or booking appointments.

Geolocation Cookies are retained for a duration limited to the needs of the service.

• Advertising Cookies

These are Cookies used to display advertisements to the User or to deliver content tailored to the User's interests, both on and off the Website during internet browsing.

They are used in particular to limit the number of times the User sees an advertisement and to help measure the effectiveness of an advertising campaign.

For the duration of their validity, these Cookies enable: the display of advertising in all advertising slots reserved for third parties, counting the number of times advertising content is displayed, identifying the advertisements shown and the number of Users who have clicked on each advertisement, calculating the amounts owed as a result and producing statistics, recognising the User's device during subsequent browsing on any other website or service on which these advertisers or third parties also place Cookies, and where applicable, adapting those third-party websites and services or the advertisements they display to the browsing activity of the User's device as known to them.

Article 3: Cookies Used on the Website

When the User connects to the Website, a banner is displayed.

Subject to the choices made, Cookies will be stored in the memory of the device used (computer, tablet, phone). The information collected may be used by the visited Website or by a third party, such as an advertising network or any other partner.

The Cookie validity period is a maximum of 13 (thirteen) months from the date on which the User gave their consent to the placement of said Cookie.

Cookie Name	Purpose
_Brochure_session	Related to website browsing.
_landing_page	Tracking of referral pages.
_orig_referrer	Tracking of referral pages.
_s	Shopify data analytics.
_shopify_fs	Shopify data analytics.
_shopify_s	Shopify data analytics.
_shopify_sa_t	Shopify data analytics related to marketing and referrals.
_shopify_uniq	Shopify data analytics.
_shopify_y	Shopify data analytics.
_y	Shopify data analytics.
ab_test_*	Shopify data analytics.
cart_sig	Shopify data analytics.
ki_r	Shopify data analytics.
ki_t	Shopify data analytics.

In addition, we use pixels and tags from the following third-party providers, which may in turn place cookies:

Reporting and data analytics:

Third Party	Description
Bugsnag	We use Bugsnag to resolve issues with our websites. https://docs.bugsnag.com/legal/privacy-policy/
Chartbeat	We use Chartbeat to evaluate user interaction with our websites. https://chartbeat.com/privacy/
Crazy Egg	We use Crazy Egg to evaluate user interaction with our websites. https://www.crazyegg.com/privacy
DC Analytics	We use DC Analytics to evaluate user interaction with our websites. https://dcanalytics.dcmn.com/privacy/
Fullstory	We use Fullstory to evaluate user interaction with our websites. https://www.fullstory.com/legal/privacy/
Google Analytics	We use Google Analytics to evaluate user interaction with our websites. https://policies.google.com/privacy
Hotjar	We use Hotjar to evaluate user interaction with our websites. https://www.hotjar.com/legal/policies/privacy
KissInsights	We use KissInsights to evaluate user interaction with our websites. https://signin.kissmetrics.com/privacy/
LinkedIn Analytics	We use LinkedIn Analytics to evaluate user interaction with our websites. https://www.linkedin.com/legal/privacy-policy
New Relic	We use New Relic to evaluate user interaction with our websites. https://newrelic.com/termsandconditions/privacy
Optimizely	We use Optimizely to test improvements or changes made to our websites. https://www.optimizely.com/privacy/

Advertising:

Third Party	Description
Microsoft Advertising	We use Microsoft Advertising to serve targeted advertisements to people who visit our websites. https://privacy.microsoft.com/en-us/privacystatement
Drift	We use Drift for conversational marketing with customers while they visit our websites. https://www.drift.com/privacy-policy/
Facebook Custom Audiences	We use Facebook Custom Audiences to serve targeted advertisements to people who visit our websites. https://www.facebook.com/policy.php
Google	We use Google Ads to serve targeted advertisements to people who visit our websites. https://policies.google.com/privacy
Intercom	We use Intercom to manage our customer relationships. https://www.intercom.com/terms-and-policies#privacy
Marketo	We use Marketo to manage our customer relationships. https://documents.marketo.com/legal/privacy/
SourceKnowledge	We use SourceKnowledge to serve targeted advertisements to people who visit our websites. http://www.sourceknowledge.com/privacy
Outbrain	We use Outbrain to serve targeted advertisements to people who visit our websites. https://www.outbrain.com/legal/privacy#privacy-policy
Quora	We use Quora to serve targeted advertisements to people who visit our websites. https://www.quora.com/about/privacy

Social media and content:

Third Party	Description
Disqus	We use Disqus to offer the ability to comment on posts on our websites. https://help.disqus.com/terms-and-policies/disqus-privacy-policy
Facebook Connect	We use Facebook Connect to allow visitors to our website to interact with and share our content through the Facebook social media platform. https://www.facebook.com/policy.php
Gravatar	We use Gravatar to allow visitors to our websites to create avatars. https://en.gravatar.com/site/privacy
Twitter	We use Twitter to allow visitors to our website to interact with and share our content on the Twitter social media platform. https://twitter.com/en/privacy
Wistia	We use Wistia to display video content. https://wistia.com/privacy

Article 4: Objecting to or Deleting Cookies

On computers, smartphones and other internet-enabled devices, browser software accepts Cookies found on websites by default.

However, the User may manage Cookie installation by configuring their browser software, in particular to:

• systematically refuse all Cookies
• require consent for each Cookie encountered while browsing the internet.

To do so, simply refer to the configuration settings of each browser and follow their instructions.

For information purposes, as of the date this Cookie Policy was drawn up, for the main browsers:

• With Internet Explorer: Tools menu – Internet Options – Privacy tab – choose the desired level
• With Firefox: Tools menu – Options – Privacy tab – choose the desired options
• With Chrome: Settings menu (settings icon) – Settings – Advanced Settings – Content Settings – Choose the desired options
• With Safari: Preferences – Privacy – choose the desired options

It is also possible to control Cookie placement on smartphones through the operating system settings.

• On iOS: https://support.apple.com/en-us/HT201265
• On Android: https://support.google.com/chrome/topic/3434352

Article 5: Retention Period

Cookies stored on the User's device or any other element used to identify them for audience measurement or advertising purposes will have a lifespan limited to a maximum of 13 months.

Payment Data Retention Periods
Purpose	Retention Period
One-time payment	Until full payment is received. Until receipt of the goods or completion of the service, extended by the applicable return window offered by the Seller.
Subscription with automatic renewal	Until the last payment due date, if the subscription does not include automatic renewal.
Claims management	18 months from the debit date, in accordance with the Fair Credit Billing Act (FCBA) and applicable PCI DSS standards. Data retained for evidential purposes must be kept in intermediate archives and used only in the event of a disputed transaction.
Facilitating future purchases	Until consent is withdrawn and/or the bank card data expires.

Article 6: User Rights

In addition to the right to withdraw at any time the consent given for a particular Cookie to be placed on their device, the User has the right to access, rectify, erase or obtain portability of their data, in accordance with applicable law.

Depending on their country of residence, Users may also have the right to object to or request restriction of the processing of their data, including objecting to commercial prospecting at any time.

These rights may be exercised by any written means addressed to:

contact@book-nook-store.com

The User must provide proof of identity when submitting their request.

Depending on their country of residence, Users also have the right to lodge a complaint with the relevant data protection authority (e.g. the FTC or State Attorney General for US residents, the ICO for UK residents, the OAIC for Australian residents, or the OPC for Canadian residents).

Article 7: Additional Information

For any additional information on cookies and online tracking, US residents may consult the following resources:

• The Federal Trade Commission (FTC): https://www.ftc.gov
• The Network Advertising Initiative (NAI): https://www.networkadvertising.org
• The Digital Advertising Alliance (DAA): https://www.aboutads.info

EU residents may also consult their national data protection authority's guidance on cookies.